There is no cost to receive technical support from Tegris. The quickest way to receive support is to submit a support request form via this website. You will receive a confirmation email verifying your request. If you do not receive this email, please see below for troubleshooting tips. Our historical data shows that over 99% of the time we are able to respond to our customer support requests within 24 hours.
If you didn't receive your confirmation email, try one of the following:
- Check your spam or junk mail folder. The email would be addressed from Support@tegrisinc.com
- Resubmit the form and be sure to click the "submit" button
- Leave a message on our customer support help line